Privacy Policy

At TechBond.lk, accessible via www.techbond.lk, safeguarding the privacy and security of our customers is extremely important to us. This Privacy Policy outlines the types of information we collect, how we handle it, and the choices you have regarding your personal data.

If you have any questions about this policy or require additional clarification, you are welcome to contact us at any time. This Privacy Policy applies exclusively to information collected through our website and online services associated with TechBond.lk. It does not extend to information gathered offline or through any external channels.

Consent

By browsing or using our website, you indicate that you have read, understood, and agreed to the terms of this Privacy Policy.

Information We Collect

We collect personal information only when it is voluntarily provided and when it is necessary to deliver our services effectively. The purposes for collecting data will always be clearly stated at the point where information is requested.

Information Provided Directly by You

When you contact us or interact with our website, we may receive details such as : Name, Email address, Phone number, Message details and any attachments Additional information voluntarily shared by you.

Account Creation

When you register for an account or make a purchase, we may request: Full name, Company/Business name (optional), Delivery/billing address, Email address and Contact number.

How We Use Your Information

We use collected information for purposes including, but not limited to:

- Operating, maintaining, and improving our website and services
- Enhancing user experience and tailoring content
- Understanding visitor behavior and usage trends
- Developing new features, services, and product offerings
- Providing customer support and responding to inquiries
- Sending important updates, confirmations, and promotional communication
- Protecting against fraudulent activity and ensuring secure transactions

Log Files

TechBond.lk uses standard log file mechanisms provided by hosting platforms. These files may include:

- IP addresses
- Browser types
- Internet Service Provider (ISP) information
- Date/time stamps
- Referring or exit pages
- Click counts

This information is not personally identifiable. It is used for website analytics, diagnostics, and improving overall site performance

Cookies and Tracking Technologies

Like many online platforms, TechBond.lk uses cookies to collect:

- User preferences
- Pages visited
- Device and browser information

Cookies help us optimize your browsing experience by personalizing content and improving site functionality.

Advertising Partners

Some advertisers or third-party service providers on our site may use cookies, scripts, or tracking technologies. These tools may automatically collect your IP address to:

- Measure the effectiveness of advertisements
- Deliver personalized ad content

TechBond.lk does not control or access the information collected by third-party advertisers.

Third-Party Privacy Policies

Our Privacy Policy does not cover third-party websites, tools, or services linked from our site. We recommend reviewing the respective Privacy Policies of these external services for detailed information regarding data handling and opt-out options.

You may disable cookies through your browser settings. For detailed instructions, refer to your browser’s official support documentation.

GDPR Data Protection Rights (EU Users)

If you are located in the European Union, you have the following rights:

- Right to access – Request copies of your personal data
- Right to rectification – Request corrections to inaccurate or incomplete data
- Right to erasure – Request deletion of your personal data under certain conditions
- Right to restrict processing – Request limits on how your data is processed
- Right to object – Object to certain processing activities
- Right to data portability – Request transfer of your data to another organization or to yourself

You may contact us to exercise any of these rights. We respond within one month.

Children’s Privacy

TechBond.lk does not knowingly collect personal information from children under the age of 13. We strongly encourage parents or guardians to monitor and guide children’s online activity.

If you believe your child has submitted personal information on our site, please contact us immediately so we can promptly remove it from our records.